Privacy Policy for George’s Notebooks
1. Introduction
At George’s Notebooks, accessible from georgesnotebooks.co.uk, we value the privacy of our customers and are committed to safeguarding your personal information. This Privacy Policy document describes what information we collect, how it is used, and your rights regarding your personal data.
2. Information We Collect
When you place an order on our site, we collect and process the following information:
• Personal Identification Information: Name, email address, phone number.
• Shipping and Billing Information: Shipping address, billing address, and contact details.
• Payment Information: Payment details, such as card information, are securely processed by Stripe and are not stored on our servers.
• Purchase Details: Product details, quantities, and transaction history.
• Technical Data: IP addresses, browser type, and information collected via cookies and analytics.
3. How We Use Your Information
We use the collected information for various purposes, including:
• To Process Orders: Your name, shipping address, and contact details are used to fulfill your orders.
• Payment Processing: Payment details are securely processed through Stripe.
• Order Fulfillment: Customer shipping information is passed to Lulu’s API to facilitate printing and delivery.
• Customer Support: To contact you regarding your order status or to address any inquiries.
• Site Improvement: To monitor site performance and improve the overall user experience.
4. Information Sharing with Third Parties
We do not sell, trade, or otherwise transfer your information to outside parties, except as necessary to provide the services requested. The third parties we share your information with include:
Stripe
• Purpose: Payment processing and order tracking.
• Shared Data: Name, email, billing address, and order details.
• Privacy Policy: Stripe’s Privacy Policy
Lulu
• Purpose: Printing and shipping the books to your address.
• Shared Data: Name, email, phone number, shipping address, and order details.
• Privacy Policy: Lulu’s Privacy Policy
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use encryption (HTTPS/TLS) to protect data transmitted between your browser and our servers. Sensitive payment information is handled securely by Stripe, and we never store your full credit card details on our servers.
6. Data Retention
We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. This includes data retention for legal, accounting, or reporting requirements.
7. Your Rights
You have the following rights concerning your personal information:
• Right to Access: You can request a copy of the information we hold about you.
• Right to Correction: You can request corrections to any inaccuracies in your personal data.
• Right to Deletion: You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
• Right to Object: You can object to the processing of your personal data under certain circumstances.
To exercise these rights, please contact us at [email protected].
8. Cookie Policy
Our website uses cookies to enhance user experience, analyse site traffic, and personalise content. You can control how cookies are used through your browser settings. By using our site, you consent to our use of cookies in accordance with this policy.
9. Third-Party Links
Occasionally, at our discretion, we may include links to third-party services on our site. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you through our website or via email (if you have provided it) before the change becomes effective.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
• Email: [email protected]
• Mailing Address: George’s Notebooks, J1, Crescent Hall, Crescent Road, Oxford, OX4 2NS